Live Status\Incident History

September 23, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Sep 23, 2025, 9:01 PM UTC

Duration: 8min 5sec

  • Opened
    Sep 23, 2025, 9:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 23, 2025, 9:09 PM UTC

    Issue resolved on monitor recovery.

September 19, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Sep 19, 2025, 9:41 PM UTC

Duration: 8min 1sec

  • Opened
    Sep 19, 2025, 9:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2025, 9:49 PM UTC

    Issue resolved on monitor recovery.

September 17, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Sep 17, 2025, 12:53 PM UTC

Duration: 1min 56sec

  • Opened
    Sep 17, 2025, 12:53 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 17, 2025, 12:55 PM UTC

    Issue resolved on monitor recovery.

September 13, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Sep 13, 2025, 11:41 PM UTC

Duration: 3min 58sec

  • Opened
    Sep 13, 2025, 11:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 13, 2025, 11:45 PM UTC

    Issue resolved on monitor recovery.

Failed Execution / Auth Engine Status

Outage

Opened: Sep 13, 2025, 1:31 PM UTC

Duration: 29min 48sec

  • Opened
    Sep 13, 2025, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 13, 2025, 1:35 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 13, 2025, 1:51 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 13, 2025, 1:57 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 13, 2025, 2:31 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 13, 2025, 2:37 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 13, 2025, 3:03 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 13, 2025, 3:11 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 13, 2025, 3:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 13, 2025, 3:53 PM UTC

    Issue resolved on monitor recovery.

September 10, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Sep 10, 2025, 6:47 AM UTC

Duration: 8min

  • Opened
    Sep 10, 2025, 6:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 10, 2025, 6:55 AM UTC

    Issue resolved on monitor recovery.

September 9, 2025

Site Unreachable / Card Services API

Outage

Opened: Sep 9, 2025, 5:06 PM UTC

Duration: 15min 57sec

  • Opened
    Sep 9, 2025, 5:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 9, 2025, 5:22 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Akimbo Apps API

Outage

Opened: Sep 9, 2025, 5:06 PM UTC

Duration: 15min 56sec

  • Opened
    Sep 9, 2025, 5:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 9, 2025, 5:22 PM UTC

    Issue resolved on monitor recovery.

September 6, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Sep 6, 2025, 3:45 AM UTC

Duration: 4min 47sec

  • Opened
    Sep 6, 2025, 3:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 6, 2025, 3:50 AM UTC

    Issue resolved on monitor recovery.

August 30, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Aug 30, 2025, 6:20 AM UTC

Duration: 4min 30sec

  • Opened
    Aug 30, 2025, 6:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2025, 6:25 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Card Services API

Outage

Opened: Aug 30, 2025, 6:19 AM UTC

Duration: 2min 19sec

  • Opened
    Aug 30, 2025, 6:19 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2025, 6:21 AM UTC

    Issue resolved on monitor recovery.

August 26, 2025

Incomplete Execution / Fiserv VPN Connection

Outage

Opened: Aug 26, 2025, 11:18 AM UTC

Duration: 16sec

  • Opened
    Aug 26, 2025, 11:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2025, 11:18 AM UTC

    Issue resolved on monitor recovery.

Failed Execution / Auth Engine Status

Outage

Opened: Aug 26, 2025, 9:29 AM UTC

Duration: 49min 44sec

  • Opened
    Aug 26, 2025, 9:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2025, 10:15 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 26, 2025, 10:51 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 26, 2025, 10:55 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Akimbo Apps API

Outage

Opened: Aug 26, 2025, 8:50 AM UTC

Duration: 2hrs 24min 44sec

  • Opened
    Aug 26, 2025, 8:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2025, 9:00 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 26, 2025, 9:09 AM UTC

    Issue re-opened on monitor failure.

  • Identified
    Aug 26, 2025, 10:15 AM UTC

    Issue has been investigated and core issue has been identified. We are actively working to restore services as soon as possible.

  • Resolved
    Aug 26, 2025, 11:24 AM UTC

    Issue resolved on monitor recovery.

  • Resolved
    Aug 26, 2025, 11:25 AM UTC

    All services restored.

Site Unreachable / Card Services API

Outage

Opened: Aug 26, 2025, 8:49 AM UTC

Duration: 2hrs 28min 3sec

  • Opened
    Aug 26, 2025, 8:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 26, 2025, 8:59 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 26, 2025, 9:07 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 26, 2025, 11:25 AM UTC

    Issue resolved on monitor recovery.

August 16, 2025

Incomplete Execution / Fiserv VPN Connection

Outage

Opened: Aug 16, 2025, 3:12 AM UTC

Duration: 16sec

  • Opened
    Aug 16, 2025, 3:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 16, 2025, 3:12 AM UTC

    Issue resolved on monitor recovery.

August 9, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Aug 9, 2025, 2:59 AM UTC

Duration: 6min 4sec

  • Opened
    Aug 9, 2025, 2:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 9, 2025, 3:05 AM UTC

    Issue resolved on monitor recovery.

August 4, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Aug 4, 2025, 5:00 AM UTC

Duration: 2hrs 17min 51sec

  • Opened
    Aug 4, 2025, 5:00 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 4, 2025, 6:04 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 4, 2025, 7:00 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 4, 2025, 8:13 AM UTC

    Issue resolved on monitor recovery.

August 2, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Aug 2, 2025, 4:55 AM UTC

Duration: 4min 57sec

  • Opened
    Aug 2, 2025, 4:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 2, 2025, 5:00 AM UTC

    Issue resolved on monitor recovery.

July 25, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Jul 25, 2025, 6:59 PM UTC

Duration: 7min 54sec

  • Opened
    Jul 25, 2025, 6:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2025, 7:07 PM UTC

    Issue resolved on monitor recovery.

July 23, 2025

Healthcheck Assertion Failed / Akimbo Apps API

Outage

Opened: Jul 23, 2025, 9:21 PM UTC

Duration: 10min 54sec

  • Opened
    Jul 23, 2025, 9:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 23, 2025, 9:30 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 23, 2025, 9:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 23, 2025, 9:44 PM UTC

    Issue resolved on monitor recovery.

July 16, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 16, 2025, 9:25 PM UTC

Duration: 20min 52sec

  • Opened
    Jul 16, 2025, 9:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2025, 9:46 PM UTC

    Issue resolved on monitor recovery.

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 16, 2025, 12:30 AM UTC

Duration: 30sec

  • Opened
    Jul 16, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 15, 2025

Site Unreachable / Card Services API

Outage

Opened: Jul 15, 2025, 9:33 PM UTC

Duration: 1min 30sec

  • Opened
    Jul 15, 2025, 9:33 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 15, 2025, 9:34 PM UTC

    Issue resolved on monitor recovery.

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 15, 2025, 12:30 AM UTC

Duration: 29sec

  • Opened
    Jul 15, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 15, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 13, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 13, 2025, 12:30 AM UTC

Duration: 46sec

  • Opened
    Jul 13, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 13, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 12, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Jul 12, 2025, 10:31 AM UTC

Duration: 19min 56sec

  • Opened
    Jul 12, 2025, 10:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 12, 2025, 10:51 AM UTC

    Issue resolved on monitor recovery.

Failed Execution / Auth Engine Status

Outage

Opened: Jul 12, 2025, 6:31 AM UTC

Duration: 10min 4sec

  • Opened
    Jul 12, 2025, 6:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 12, 2025, 6:41 AM UTC

    Issue resolved on monitor recovery.

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 12, 2025, 12:30 AM UTC

Duration: 15sec

  • Opened
    Jul 12, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 12, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 11, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 11, 2025, 12:30 AM UTC

Duration: 29sec

  • Opened
    Jul 11, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 11, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 10, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 10, 2025, 12:30 AM UTC

Duration: 16sec

  • Opened
    Jul 10, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 9, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 9, 2025, 12:30 AM UTC

Duration: 32sec

  • Opened
    Jul 9, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 9, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

July 6, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 6, 2025, 5:30 AM UTC

Duration: 4min 32sec

  • Opened
    Jul 6, 2025, 5:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 6, 2025, 5:35 AM UTC

    Issue resolved on monitor recovery.

July 3, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 3, 2025, 12:30 AM UTC

Duration: 1min 21sec

  • Opened
    Jul 3, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 3, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

July 2, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 2, 2025, 12:30 AM UTC

Duration: 1min 6sec

  • Opened
    Jul 2, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 2, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

July 1, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jul 1, 2025, 12:30 AM UTC

Duration: 16sec

  • Opened
    Jul 1, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 1, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 30, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 30, 2025, 12:30 AM UTC

Duration: 17sec

  • Opened
    Jun 30, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 30, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 29, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 29, 2025, 12:30 AM UTC

Duration: 36sec

  • Opened
    Jun 29, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 28, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 28, 2025, 12:30 AM UTC

Duration: 16sec

  • Opened
    Jun 28, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 28, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 27, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 27, 2025, 12:30 AM UTC

Duration: 15sec

  • Opened
    Jun 27, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 26, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 26, 2025, 12:30 AM UTC

Duration: 24sec

  • Opened
    Jun 26, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 25, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 25, 2025, 12:30 AM UTC

Duration: 22sec

  • Opened
    Jun 25, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 24, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 24, 2025, 12:30 AM UTC

Duration: 25sec

  • Opened
    Jun 24, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 24, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 22, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 22, 2025, 12:30 AM UTC

Duration: 24sec

  • Opened
    Jun 22, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 22, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 21, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 21, 2025, 12:30 AM UTC

Duration: 23sec

  • Opened
    Jun 21, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 21, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 20, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 20, 2025, 12:30 AM UTC

Duration: 21sec

  • Opened
    Jun 20, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 20, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 19, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 19, 2025, 12:30 AM UTC

Duration: 23sec

  • Opened
    Jun 19, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 19, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 15, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 15, 2025, 12:30 AM UTC

Duration: 23sec

  • Opened
    Jun 15, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 15, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

June 14, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 14, 2025, 12:30 AM UTC

Duration: 1min 7sec

  • Opened
    Jun 14, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 14, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

June 13, 2025

Job Not Completed / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 13, 2025, 3:26 PM UTC

Duration: 6hrs 53min 16sec

  • Opened
    Jun 13, 2025, 3:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 13, 2025, 10:19 PM UTC

    Issue resolved on monitor recovery.

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 13, 2025, 12:30 AM UTC

Duration: 47sec

  • Opened
    Jun 13, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 13, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

June 12, 2025

PUSH API issue / Push API (Status Alerts & Transaction Alerts)

Minor Outage

Opened: Jun 12, 2025, 4:15 PM UTC

Duration: 94hrs 25min 27sec

  • Identified
    Jun 12, 2025, 4:15 PM UTC

    We discovered another issue with our Push API service. We had to reset all alerts to resend from 2025-06-09T14:30:00 CT moving forward to today. Push Alerts will be resent as soon as possible.

  • Resolved
    Jun 16, 2025, 2:40 PM UTC

    Over the weekend we were caught up with resending out push notifications from June 9th to the present. All back to normal operations.

Failed Execution / Card Funding

Outage

Opened: Jun 12, 2025, 1:15 PM UTC

Duration: 3min 23sec

  • Opened
    Jun 12, 2025, 1:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 12, 2025, 1:19 PM UTC

    Issue resolved on monitor recovery.

June 10, 2025

Job Not Completed / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Jun 10, 2025, 5:31 PM UTC

Duration: 3hrs 40min 35sec

  • Opened
    Jun 10, 2025, 5:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 10, 2025, 9:11 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution / Fiserv VPN Connection

Outage

Opened: Jun 10, 2025, 5:14 PM UTC

Duration: 1min 10sec

  • Opened
    Jun 10, 2025, 5:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 10, 2025, 5:15 PM UTC

    Issue resolved on monitor recovery.

Push API (Status Alerts & Transaction Alerts) - Offline / Push API (Status Alerts & Transaction Alerts)

Minor Outage

Opened: Jun 10, 2025, 4:32 PM UTC

Duration: 30hrs 58min 23sec

  • Identified
    Jun 10, 2025, 4:32 PM UTC

    We found an issue with our Push notifications and are working to correct and resend alerts as soon as possible. Updates to follow.

  • Monitoring
    Jun 10, 2025, 9:12 PM UTC

    Push API has been fixed, it may take overnight to fully catch up alerts that were not received over the last 24~ hours.

  • Resolved
    Jun 11, 2025, 11:30 PM UTC
  • Resolved
    Jun 11, 2025, 11:30 PM UTC

    All past alerts have been resent.

May 18, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 18, 2025, 12:30 AM UTC

Duration: 52sec

  • Opened
    May 18, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 18, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

May 17, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 17, 2025, 12:30 AM UTC

Duration: 1min 8sec

  • Opened
    May 17, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 17, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

May 16, 2025

Missed Execution / Card Funding

Outage

Opened: May 16, 2025, 1:18 PM UTC

Duration: 1hr 30min 13sec

  • Opened
    May 16, 2025, 1:18 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 16, 2025, 2:48 PM UTC

    Issue resolved on monitor recovery.

May 15, 2025

Failed Execution / Card Funding

Outage

Opened: May 15, 2025, 1:15 PM UTC

Duration: 3hrs 54min 23sec

  • Opened
    May 15, 2025, 1:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2025, 5:09 PM UTC

    Issue resolved on monitor recovery.

May 12, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 12, 2025, 4:25 AM UTC

Duration: 6min 25sec

  • Opened
    May 12, 2025, 4:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 12, 2025, 4:32 AM UTC

    Issue resolved on monitor recovery.

May 3, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 3, 2025, 12:30 AM UTC

Duration: 1min 19sec

  • Opened
    May 3, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 3, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

May 2, 2025

Healthcheck Assertion Failed / Card Services API

Outage

Opened: May 2, 2025, 12:04 PM UTC

Duration: 7min 12sec

  • Opened
    May 2, 2025, 12:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 2, 2025, 12:12 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Akimbo Apps API

Outage

Opened: May 2, 2025, 12:02 PM UTC

Duration: 8min 47sec

  • Opened
    May 2, 2025, 12:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 2, 2025, 12:11 PM UTC

    Issue resolved on monitor recovery.

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 2, 2025, 12:30 AM UTC

Duration: 42sec

  • Opened
    May 2, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 2, 2025, 12:30 AM UTC

    Issue resolved on monitor recovery.

May 1, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: May 1, 2025, 12:30 AM UTC

Duration: 2min 10sec

  • Opened
    May 1, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 1, 2025, 12:32 AM UTC

    Issue resolved on monitor recovery.

April 25, 2025

Failed Execution / Push API (Status Alerts & Transaction Alerts)

Outage

Opened: Apr 25, 2025, 12:30 AM UTC

Duration: 1min 26sec

  • Opened
    Apr 25, 2025, 12:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 25, 2025, 12:31 AM UTC

    Issue resolved on monitor recovery.

April 21, 2025

Transaction Processing Degradation / Auth Engine Status

Degraded Performance

Opened: Apr 21, 2025, 1:42 PM UTC

Duration: 24hrs 17min 25sec

  • Investigating
    Apr 21, 2025, 1:42 PM UTC

    There appears to be an issue with Transaction Processing. We are still investigating impact and issue. More updates to come.

  • Monitoring
    Apr 21, 2025, 2:25 PM UTC

    Core issue identified and corrected. We will be monitoring throughout the day to ensure no more issues occur.

  • Resolved
    Apr 22, 2025, 2:00 PM UTC

    This has been resolved.

April 16, 2025

Site Unreachable / Card Services API

Outage

Opened: Apr 16, 2025, 7:41 PM UTC

Duration: 2min 14sec

  • Opened
    Apr 16, 2025, 7:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 16, 2025, 7:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Akimbo Apps API

Outage

Opened: Apr 16, 2025, 7:39 PM UTC

Duration: 4min 11sec

  • Opened
    Apr 16, 2025, 7:39 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 16, 2025, 7:43 PM UTC

    Issue resolved on monitor recovery.

April 15, 2025

Healthcheck Assertion Failed / Card Services API

Outage

Opened: Apr 15, 2025, 9:34 PM UTC

Duration: 15min 16sec

  • Opened
    Apr 15, 2025, 9:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2025, 9:49 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / Akimbo Apps API

Outage

Opened: Apr 15, 2025, 9:34 PM UTC

Duration: 21min 55sec

  • Opened
    Apr 15, 2025, 9:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2025, 9:56 PM UTC

    Issue resolved on monitor recovery.

April 9, 2025

Job Not Completed

Outage

Opened: Apr 9, 2025, 10:42 PM UTC

Duration: 1hr 43min 17sec

  • Opened
    Apr 9, 2025, 10:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2025, 12:26 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Akimbo Apps API

Outage

Opened: Apr 9, 2025, 7:51 PM UTC

Duration: 1hr 32min 6sec

  • Opened
    Apr 9, 2025, 7:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 9, 2025, 7:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 9, 2025, 7:58 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 9, 2025, 8:04 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 9, 2025, 8:14 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 9, 2025, 8:38 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 9, 2025, 8:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 9, 2025, 9:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 9, 2025, 9:13 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 9, 2025, 9:25 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 9, 2025, 9:28 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 9, 2025, 9:47 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / Akimbo Apps API

Outage

Opened: Apr 9, 2025, 6:35 PM UTC

Duration: 3min

  • Opened
    Apr 9, 2025, 6:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 9, 2025, 6:38 PM UTC

    Issue resolved on monitor recovery.

April 8, 2025

Failed Execution

Outage

Opened: Apr 8, 2025, 8:00 PM UTC

Duration: 59sec

  • Opened
    Apr 8, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

April 7, 2025

Failed Execution

Outage

Opened: Apr 7, 2025, 8:00 PM UTC

Duration: 45sec

  • Opened
    Apr 7, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 7, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

April 1, 2025

Failed Execution

Outage

Opened: Apr 1, 2025, 8:00 PM UTC

Duration: 56sec

  • Opened
    Apr 1, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 31, 2025

Failed Execution

Outage

Opened: Mar 31, 2025, 8:00 PM UTC

Duration: 57sec

  • Opened
    Mar 31, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 31, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 30, 2025

Failed Execution

Outage

Opened: Mar 30, 2025, 1:21 PM UTC

Duration: 1hr 7min 51sec

  • Opened
    Mar 30, 2025, 1:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2025, 2:29 PM UTC

    Issue resolved on monitor recovery.

Failed Execution

Outage

Opened: Mar 30, 2025, 6:55 AM UTC

Duration: 2min 31sec

  • Opened
    Mar 30, 2025, 6:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2025, 6:58 AM UTC

    Issue resolved on monitor recovery.

March 29, 2025

Failed Execution

Outage

Opened: Mar 29, 2025, 8:00 PM UTC

Duration: 53sec

  • Opened
    Mar 29, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 29, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 28, 2025

Failed Execution

Outage

Opened: Mar 28, 2025, 8:00 PM UTC

Duration: 1min 1sec

  • Opened
    Mar 28, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 28, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 26, 2025

Failed Execution

Outage

Opened: Mar 26, 2025, 3:10 PM UTC

Duration: 15min 8sec

  • Opened
    Mar 26, 2025, 3:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 26, 2025, 3:25 PM UTC

    Issue resolved on monitor recovery.

Incomplete Execution / Send Low Distributor Balance Emails

Outage

Opened: Mar 26, 2025, 11:04 AM UTC

Duration: 13min 5sec

  • Opened
    Mar 26, 2025, 11:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 26, 2025, 11:17 AM UTC

    Issue resolved on monitor recovery.

March 23, 2025

Failed Execution

Outage

Opened: Mar 23, 2025, 8:00 PM UTC

Duration: 56sec

  • Opened
    Mar 23, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 23, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 18, 2025

Failed Execution

Outage

Opened: Mar 18, 2025, 8:00 PM UTC

Duration: 54sec

  • Opened
    Mar 18, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 18, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 15, 2025

Failed Execution

Outage

Opened: Mar 15, 2025, 8:00 PM UTC

Duration: 51sec

  • Opened
    Mar 15, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 14, 2025

Failed Execution

Outage

Opened: Mar 14, 2025, 8:00 PM UTC

Duration: 52sec

  • Opened
    Mar 14, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 12, 2025

Failed Execution

Outage

Opened: Mar 12, 2025, 8:00 PM UTC

Duration: 1min 4sec

  • Opened
    Mar 12, 2025, 8:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2025, 8:01 PM UTC

    Issue resolved on monitor recovery.

March 10, 2025

Job Not Completed

Outage

Opened: Mar 10, 2025, 11:25 PM UTC

Duration: 14hrs 27min 1sec

  • Opened
    Mar 10, 2025, 11:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 11, 2025, 1:52 PM UTC

    Issue resolved on monitor recovery.

Job Not Completed

Outage

Opened: Mar 10, 2025, 10:11 PM UTC

Duration: 4min 39sec

  • Opened
    Mar 10, 2025, 10:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 10, 2025, 10:15 PM UTC

    Issue resolved on monitor recovery.

February 26, 2025

Healthcheck Assertion Failed / Akimbo Apps API

Outage

Opened: Feb 26, 2025, 11:54 AM UTC

Duration: 1min 34sec

  • Opened
    Feb 26, 2025, 11:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2025, 11:55 AM UTC

    Issue resolved on monitor recovery.

February 19, 2025

Healthcheck Assertion Failed / Akimbo Apps API

Outage

Opened: Feb 19, 2025, 12:52 PM UTC

Duration: 5min 22sec

  • Opened
    Feb 19, 2025, 12:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 19, 2025, 12:57 PM UTC

    Issue resolved on monitor recovery.

February 12, 2025

Site Unreachable / Akimbo Apps API

Outage

Opened: Feb 12, 2025, 4:31 PM UTC

Duration: 13min 20sec

  • Opened
    Feb 12, 2025, 4:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 4:44 PM UTC

    Issue resolved on monitor recovery.

February 11, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Feb 11, 2025, 6:27 AM UTC

Duration: 8min 42sec

  • Opened
    Feb 11, 2025, 6:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 11, 2025, 6:35 AM UTC

    Issue resolved on monitor recovery.

February 5, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Feb 5, 2025, 8:39 AM UTC

Duration: 2min 3sec

  • Opened
    Feb 5, 2025, 8:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 5, 2025, 8:41 AM UTC

    Issue resolved on monitor recovery.

Failed Execution / Auth Engine Status

Outage

Opened: Feb 5, 2025, 7:23 AM UTC

Duration: 7min 55sec

  • Opened
    Feb 5, 2025, 7:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 5, 2025, 7:31 AM UTC

    Issue resolved on monitor recovery.

February 1, 2025

Incomplete Execution / Fiserv VPN Connection

Outage

Opened: Feb 1, 2025, 4:44 AM UTC

Duration: 42sec

  • Opened
    Feb 1, 2025, 4:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 1, 2025, 4:45 AM UTC

    Issue resolved on monitor recovery.

January 23, 2025

Failed Execution / Auth Engine Status

Outage

Opened: Jan 23, 2025, 7:29 AM UTC

Duration: 6min 14sec

  • Opened
    Jan 23, 2025, 7:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2025, 7:35 AM UTC

    Issue resolved on monitor recovery.